Krumm and Snapp move into new roles in customer support management

Lexington, KY (January, 2009)—John Toher, Senior Director, Customer Support, announced two management changes in Link-Belt’s customer support organization.

Troy Krumm was named Manager, Field Service. He will build on Link-Belt’s already-high level of customer field support with particular focus on expansion into international markets. Krumm has been with Link-Belt 21 years having served as a district service representative and holding management positions in parts and technical support.

Frank Snapp was named Manager, Technical Product Support. Snapp has been with Link-Belt 20 years working in manufacturing, prototype, technical product support, and, most recently, as Senior Product Specialist. Snapp’s focus will be on supporting Link-Belt distributors and end users in servicing and maintaining their cranes.

“Troy and Frank will work closely to ensure that Link-Belt remains a leader in customer support in the global crane industry,” said Toher.